Dementia and Alzheimer’s care at home in Louisville, KY.
With memory loss, the fewer new faces, the better. Hallmark Homecare was built for families who want the same experienced caregiver — for the continuity that leads to calmer days and better care. We are a referral agency: we recruit and screen experienced caregivers, many of whom have cared for people with dementia for years, and present them to you. You interview, you choose, and the caregiver works for you.
“Hallmark was able to match us quickly with a wonderful caregiver for my Mother. LaTanya is so friendly and patient, which is exactly what we needed since she has dementia. Mother actually looks forward to her visits!”
The same caregiver, who knows your loved one.
Experienced, compassionate caregivers
Because more of what you pay reaches the caregiver, private arrangements attract seasoned professionals — many who have spent years with families facing Alzheimer’s and other dementias. We present candidates with their background and experience; you interview and decide.
A familiar face, day after day
A caregiver who is chosen by you and answerable to you is far more likely to stay — so your loved one is not re-meeting a stranger each visit. And a caregiver who knows your loved one becomes your eyes and ears: quick to notice a change in mood, appetite or behavior, and to let you know.
A calmer day at home
A steady routine, a safer home, help with the everyday, and gentle company through the hard hours. The caregivers we refer work to their own level of competency, under the direction of your family’s nurse or care manager.
With dementia, continuity is not a nicety — it’s the care.
Every new face is one more person to be reassured by, or wary of. A confused loved one does best with the fewest, most familiar caregivers possible — and that is exactly what a private caregiver team is built to give.
Because you engage caregivers directly, and they can work longer shifts — usually 12 hours, occasionally longer — a small, steady team can cover even overnight or around-the-clock care. Many families cover a full week with as few as four caregivers — two on 12-hour days and two on nights. It depends on availability and is not something we can promise, but far fewer faces is exactly what the model is built for.
| A traditional agency | A private caregiver team through Hallmark | |
|---|---|---|
| Who covers the hours | Often a changing set of staff, as the agency’s scheduling requires. | A small team you build and keep — the caregivers your loved one comes to trust. |
| How many caregivers | Often more — and with many agencies, the roster changes over time. | Often as few as four for around-the-clock care — two on 12-hour days, two on nights. It depends on availability and is not something we can promise, but it is what the model is built for. |
| Faces your loved one sees | At many agencies, staffing shifts — so new faces are common. | The same few, returning — higher continuity of care. |
| Who the caregiver works for | The agency. | You. The caregivers we refer work directly for you, not us. |
“With memory loss, the familiar face and the steady routine matter most — the continuity a private caregiver brings is the point.”
What a private caregiver can help with.
Every family’s day is different. You set what the caregiver you choose focuses on — and change it as needs change.
Comfort, routine and company
- Companionship and conversation, and a steady daily rhythm that helps reduce confusion.
- Help with bathing, dressing, grooming and meals — at the pace your loved one needs.
- Medication reminders and everyday health tasks, under the direction of your nurse or care manager.
- A safer home — an eye on wandering, fall risks and the hazards that come with memory loss.
Evenings, nights and the long stretches
- Late-afternoon and evening support, when sundowning and restlessness are often worst.
- Overnight presence and around-the-clock coverage, arranged with a small team when it is needed.
- Respite for the family caregiver — so the person who does everything can rest.
- A familiar caregiver who notices the small changes and keeps you in the loop, even when you can’t be there.
Hallmark facilitates. Your family and its clinicians decide.
Hallmark
We recruit and screen experienced caregivers, present candidates whose experience with memory loss and whose availability fit what you tell us, answer the phone — a real person, days, nights and weekends — and help coordinate getting started, scheduling tools, weekly billing and year-end tax forms.
Your family
You interview and choose the caregivers, build the schedule, and direct the day-to-day care — alongside your nurse or care manager, who own the plan of care. The caregivers work for you, not us, and you decide whether to continue at any time, for any reason. We do not assess your loved one or write the plan of care.
Where a private caregiver fits.
Early memory loss
A few hours of company and a hand with the day, so routines hold and home stays home for longer.
Sundowning and evenings
Steady, familiar support through the late-day hours when confusion and agitation tend to rise.
Overnight and around the clock
Safety through the night, and a small team arranged for continuous coverage as the disease progresses. 24-hour and overnight care →
Inside a memory care community
One-to-one attention for a single resident, when the community’s staff cannot provide that level of individual support.
Respite for the family
Support so the family member who carries the most can rest, travel, or simply breathe.
Long-term care insurance
Hallmark is an Approved Provider with John Hancock, and many other policies reimburse care from a caregiver you engage through Hallmark.
See every kind of care → · Why families choose a private caregiver →
Dementia and Alzheimer’s care, answered.
Are the caregivers experienced with dementia?
The caregivers we refer are experienced professionals, and many have spent years caring for people living with Alzheimer’s and other forms of dementia. We recruit and screen caregivers and present candidates with their background and experience; you interview and choose the one whose experience fits your loved one. Hallmark is a referral agency — we present experienced caregivers rather than train or employ them.
How many caregivers will my loved one see?
As few as possible — that is the whole idea. Because you engage caregivers directly, a small, steady team can cover even overnight or around-the-clock dementia care, often with as few as four caregivers on 12-hour shifts. It depends on availability and isn’t something we can promise, but fewer faces is exactly what the model is built for — and it is what matters most with memory loss.
What can a private caregiver help with day to day?
Companionship and conversation, a steady daily routine, help with bathing, dressing and meals, medication reminders, and a safer home — the everyday support that helps someone with memory loss stay comfortable where they are. The caregivers we refer work to their own level of competency, under the direction of your family’s nurse or care manager. Your family and its clinicians own the plan of care; we do not assess your loved one or write it.
Our evenings are the hardest part — can a caregiver help with sundowning?
Yes. Many families reach us for late-afternoon and evening support, when confusion and restlessness are often at their worst. Because you engage the same caregiver, they come to know your loved one’s patterns and what settles them — the familiar face and steady routine that matter most with memory loss.
Can we have the same caregiver every day?
That is the point of a private caregiver. A caregiver who is paid properly, chosen by you and answerable to you is far more likely to stay — so your loved one sees a familiar face instead of a new one each week. If your caregiver is away, or the first match is not the right one, tell us and we will present other experienced caregivers.
Can a private caregiver help in a memory care community?
Yes — one-to-one attention for a single resident, when the community’s staff cannot provide that level of individual support. The caregiver you engage works alongside the community for your loved one.
Can long-term care insurance pay for dementia care at home?
Often, yes. Hallmark Homecare is an Approved Provider with John Hancock for long-term care insurance, and many other long-term care policies reimburse care from a caregiver you engage through Hallmark. We take care of the provider side — our approved-provider status, the provider forms your carrier asks us for, and the paid invoices you submit; understanding your own policy and working with your carrier stay with you. Call us to get started.
Bring a familiar face into your loved one’s day.
Call and talk it through with a real person — days, nights and weekends.
Call (502) 546-7765