Hallmark Homecare — A Referral Agency
(502) 546-7765
Service Areas › Shelby County
Shelby County, KY · Shelbyville & Simpsonville

Home care in Shelby County — Shelbyville and Simpsonville

Shelbyville is about 31 minutes and 24 miles east of our office, close enough that Shelby County families call the same Louisville number as everyone else. The county has its own acute hospital on Hospital Drive and a senior center on Washington Street. In July 2024, 8,944 of its 50,124 residents were 65 or older, 17.8%, the same share as Jefferson County.

A real person answers — days, nights and weekends.

Call (502) 546-7765 Where we serve
★★★★★

“Hallmark Homecare was able to assist our family quickly and professionally. I most appreciated the clear instruction, explanation of process, follow through and follow up.”

J Brian Satterfield
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What happens after you call

  1. Tell us what's going on: the hospital stay, the stairs, the evenings your dad now spends alone.
  2. We recruit and screen, then present caregivers whose background and open hours suit a Shelby County home.
  3. You interview and choose. Nothing starts until your family has met the caregiver and said yes.
  4. Your family engages the caregiver directly. The routine is yours to set. Our part after that: helping coordinate the first days and the weekly billing.

Often the same day. Call as soon as a discharge date is set — even the same morning.

Who does what

Hallmark facilitates. You decide. In practice, your family picks the caregiver, engages that person directly, and decides the days, the tasks and how each day runs. Hallmark's role is to answer, recruit, screen, present and help coordinate. We cover our placements with liability insurance and occupational accident insurance. Our fee is separately stated.

Three reasons a private caregiver can be the better fit: more experienced caregivers, higher continuity of care, and more comprehensive care. On that last point, describe the situation fully when you call; caregivers work to their level of competency, and we present candidates qualified for what you describe.

Worth having in hand when you call

  • Where in the county your parent lives: Shelbyville (40065), Simpsonville (40067) or out in the country.
  • The discharge instructions, if your parent is leaving UofL Health – Shelbyville Hospital.
  • The days already spoken for, such as Monday, Wednesday and Friday at the senior center.
  • Who in the family will make the final choice, so that person can sit in on the interviews.

Where we cover in Shelby County

Shelbyville (40065)

The county seat. The Census estimate for the city itself is 2,339 residents aged 65 and older out of 17,668, 13.2%, younger than the county as a whole. Shelby County's tourism office calls the area the "American Saddlebred Capital of the World."

Simpsonville (40067)

Simpsonville mails under its own ZIP and is the part of the county closest to Louisville. Families here call the same number and go through the same steps.

Coming home from the hospital

UofL Health – Shelbyville Hospital, at 727 Hospital Drive, Shelbyville 40065, is the county's acute hospital (70 beds). For the full Louisville list of hospitals and rehab hospitals, see Hospital to home. Name, address and bed count are from the Kentucky CHFS/OIG hospital directory dated September 2026. Hallmark Homecare is a referral agency and is not affiliated with any hospital or health system.

Senior services in Shelby County

  • Shelby County Senior Life Enrichment Center (Multi-Purpose Community Action Agency) — 207 Washington Street, Shelbyville 40065 — (502) 633-2218. Open Monday, Wednesday and Friday, 10 a.m. to 2 p.m. Volunteers deliver home meals once KIPDA has cleared the referral.
  • KIPDA, the Area Agency on Aging and Independent Living for Shelby and six other counties — (502) 266-5571.

We have no affiliation with either program; we list them as a starting point. Hours and services were read from MPCAA's site and the state AAA list in October 2026.

Care at the hours you need

Whether you need someone overnight in Shelbyville or a few mornings a week in Simpsonville, start with the page that fits: 24-hour care, daytime and shorter shifts or dementia care. Prices and payment are on What it costs, and how a private caregiver differs from agency care is on Private caregiver or agency?.

Questions families ask

Shelby County questions, answered

Is Shelby County really in your area, or a stretch?

It is. Shelbyville is roughly half an hour from our office. We present caregivers whose home base and open hours suit your address, and if the hours you want are hard to fill out here, you will hear that from us early, not after days of waiting.

Dad is coming home from UofL Health – Shelbyville Hospital. Can someone be there the first night?

Often, yes. The sooner you call after the hospital names a discharge day, the more candidates you can meet before then. You interview them and decide who will be there that first night.

Mom goes to the senior center on Washington Street. Can a caregiver fit around that?

You set the routine. The center is open Monday, Wednesday and Friday from 10 to 2; tell us those days matter when you call, and we will present caregivers whose availability fits them.

Can long-term care insurance pay for care at home?

Often, yes. Many long-term care policies reimburse care from a caregiver you engage through Hallmark. We take care of the provider side — the provider forms your carrier asks us for, and the paid invoices you submit; understanding your own policy and working with your carrier stay with you. Call us to get started.

Sources

Where the local details on this page come from.

Shelby County care, on your family's terms.

Call (502) 546-7765. A real person answers — days, nights and weekends. If writing is easier, the contact form works too, and relatives out of state can meet caregivers by phone or video.

Call (502) 546-7765
Call (502) 546-7765