Families rarely find us alone.
A case manager, a social worker, a nurse, a guardian or an attorney is usually the first to say “call Hallmark.” Here is how we work with each — and what you can expect when you refer a family.
Hospital case managers & discharge planners
A discharge is coming and the family has no plan for the first nights home. When you call, a real person answers. We present experienced caregivers the family can engage directly — often the same day — and we stay reachable while they choose.
How we help →Social workers, case managers & therapists at rehab facilities
When therapy ends and the family needs help at home to make the discharge stick, we present candidates matched to what the plan of care calls for. The client or responsible party chooses; the caregiver works for them, not us.
How we help →Nursing, wellness, social work & resident-care teams at senior communities
One-to-one attention inside independent living, assisted living or memory care, when a resident needs more than the community can provide. The family engages the caregiver directly; we help with the introductions and the paperwork.
How we help →Geriatric care managers & private nurses
You coordinate the care. The caregivers we refer work to their own level of competency under your direction, and we present candidates whose experience fits the plan — then stay reachable as it changes.
How we help →Guardians, trustees & elder law attorneys
We work alongside guardians, conservators, professional fiduciaries and care managers, and can help support a plan of care with the right caregiver — an extension of the care you coordinate, on a schedule your client sets. Weekly billing runs through a secure third-party billing platform and year-end tax forms are issued, which keeps the paperwork clean.
How we help →Placement advisors
When a family you are guiding chooses to stay home, or needs support while a move is decided, we present experienced caregivers they can engage directly — and we tell you honestly what we can and cannot do.
How we help →Approvals and memberships we hold.
“Hallmark Homecare was recommended by the assisted living facility. I reached out to Hallmark Homecare and several others and was extremely impressed with Shane’s… approach… His follow-up and proactive communication instilled the confidence my family needed in this challenging time.”
— Patrick Murta, Google review
How the model works
Hallmark is a referral agency, not a home care employer. The caregivers we refer work directly for the family, more of what the family pays reaches the caregiver, and the family receives higher continuity of care.
About our model →