Reviews & testimonials

Five stars, and the stories behind them.

Families come to us in some of their hardest moments. Here is what a few of them wanted others to know. Every one of our Google reviews is five stars.

★★★★★ See our reviews on Google →
★★★★★

“After a hospital discharge and a sleepless night, our family urgently needed care. I began calling agencies at 8AM. Two went straight to voicemail. When I called Hallmark, Shane Sparks answered right away… he arranged same-day overnight care for my father-in-law — an incredible relief.”

Suzy Woodruff
for her father
Google review
★★★★★

“Shane, the owner, responded immediately to my first call and every call, email and text… I highly recommend Hallmark to anyone wanting warm and responsible care.”

Ellen Corbett
for her father
Google review
★★★★★

“He has really bailed us out… We called Shane, at night, asking for help. We had a caregiver within ONE HOUR!!! That is the best that it gets in my book.”

Susan Hart
for her mother
Google review
★★★★★

“Hallmark was able to match us quickly with a wonderful caregiver for my Mother. LaTanya is so friendly and patient, which is exactly what we needed since she has dementia. Mother actually looks forward to her visits!”

Heather DeVillier
for her mother
Google review
★★★★★

“Hallmark Homecare was an absolute godsend at a time when I was simply overwhelmed. Shane is highly competent and incredibly responsive, and he works so hard to find the right match of caregivers to need and to person.”

Melissa Richards-Pearson
for her father
Google review
★★★★★

“Very caring and professional …, reliable. … I am a health care provider and very picky about whom I would allow to care for my mother.”

Theress Coomer
for her mother · RN
Google review
★★★★★

“When my dad needed home care help … every caregiver was wonderful and we felt very secure with them being there overnight while my mom got her rest.”

Amy Hein
for her father
Google review
★★★★★

“… Would recommend their services for a loved one. Shane Sparks has been great to work with through the process.”

Joseph Fess
for a parent
Google review
★★★★★

“My dad is 90 and mom is 86 with dementia and I don't know where I would be (literally) without this homecare service. I am very thankful for the service you … provide!”

Cherelyn Blanton
for her parents
Google review
★★★★★

“Shane went above and beyond to provide skilled and professional caregivers for our family member. I highly recommend this company for your healthcare needs.”

Linda Pahner
for her mother
Google review
★★★★★

“Shane Sparks provided top-notch care for my aunt for several years. She was able to stay in her assisted living apartment until she passed. The loving … caregivers became like family.”

Terri Covington
for her aunt
Google review

Reviews shown are real, published Google reviews of Hallmark Homecare Louisville. Some are trimmed for length, with omissions marked by an ellipsis (…); wording is never changed. Full text appears on our Google Business Profile.