Hallmark Homecare — A Referral Agency
(502) 546-7765
Service Areas › Frankfort
Frankfort & Franklin County, KY

Home care in Frankfort and Franklin County, Kentucky

Frankfort is about 56 minutes and 46 miles from our Louisville office, the farthest point we cover, and we would rather say that up front. Franklin County also sits in a different aging-services region from Louisville: its Area Agency on Aging is the Bluegrass agency, not KIPDA. In July 2024, 19.1% of the county's residents were 65 or older.

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“We connected with Shane at Hallmark after a couple of mis-steps in our search to find care for our mother. … He connected us with the perfect caregiver. The result has been a safer, higher quality of life for our mother.”

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Starting care in Franklin County

  1. Call early. Distance is real here; the sooner we hear the hours you need, the more candidates we can present.
  2. We recruit and screen, then present caregivers whose home base and availability make Frankfort a realistic commute.
  3. You interview and choose, face to face in Frankfort or over a video call.
  4. The caregiver works directly for your family. You set the routine; we help coordinate getting started and the weekly billing.

Call as soon as a discharge date is set — even the same morning.

Who does what

Hallmark facilitates. You decide. Your family engages the caregiver directly and directs the care, alongside a nurse or care manager if one is involved. We pick up the phone, recruit, screen, present and help coordinate. We cover our placements with liability insurance and occupational accident insurance.

Going private gives Franklin County families more experienced caregivers, higher continuity of care and more comprehensive care: medication reminders and everyday health tasks, carried out under the direction of your care manager or nurse.

Interviewing a caregiver who drives in

A caregiver may be driving some distance to reach Frankfort, so a few interview questions matter more here than closer to Louisville:

  • How long is the drive for you, and how does winter weather change it?
  • Are the hours we have in mind ones you can keep up month after month?
  • If you are running late, how will you tell us?

You weigh the answers and make the choice; the caregiver works for your family.

Frankfort and Franklin County

Frankfort, the state capital, mails as 40601. The city's own 65-and-older share is 16.0% (4,561 of 28,503 residents, Census estimate), lower than the county's 19.1% (10,031 of 52,442), so a good part of the county's older population lives outside the city.

Coming home from the hospital. Frankfort Regional Medical Center, 299 Kings Daughters Drive, Frankfort 40601, is the county's acute hospital (173 beds). Source: the Kentucky hospital directory (CHFS/OIG), September 2026 edition. Hallmark Homecare is a referral agency and is not affiliated with any hospital or health system. For what the first nights home usually involve, see Hospital to home.

Public programs in Franklin County

  • Bluegrass Area Agency on Aging and Independent Living (Bluegrass ADD) — 699 Perimeter Drive, Lexington 40517 — (859) 266-1116 or (866) 665-7921. This is Franklin County's state-designated aging agency.
  • Capital City Activity Center / Meals on Wheels Greater Frankfort (Franklin County Council on Aging) — 202 Medical Heights Drive, Frankfort 40601 — (502) 223-5794. A hot meal Monday through Friday for homebound adults 60 and older.

We are not affiliated with either organization. Addresses, phone numbers and meal days were checked against the state AAA list and the programs' own websites in October 2026.

Shapes of care in Frankfort

At this distance, tell us early whether you are picturing 24-hour care, daytime visits or dementia care. If a long-term care policy is involved, read Long-term care insurance first. Unsure whether your address is covered? See all areas we serve.

Questions families ask

Frankfort questions, answered

Frankfort is almost an hour from your office. Can you really help here?

Yes, Franklin County is in our service area. Distance can affect how quickly we can present candidates, which is why we ask you to call early. If the hours you want are hard to fill in Franklin County, we say so on that first call.

Which Area Agency on Aging serves Franklin County?

The Bluegrass Area Agency on Aging and Independent Living, (859) 266-1116. Franklin County is not in the KIPDA region that serves Louisville, so the phone numbers on our Louisville pages do not apply here.

Meals on Wheels brings Dad a hot lunch on weekdays. What about the rest of the week?

Meals on Wheels Greater Frankfort delivers Monday through Friday. Evenings and weekends are yours to plan; if you want a caregiver for those hours, say so when you call, and you choose from the candidates we present.

Mom is being discharged from Frankfort Regional Medical Center. When should we call?

The day the discharge date is set, even that morning. Bring us whatever the hospital has written about her needs at home, and we start presenting candidates for you to interview.

Can long-term care insurance pay for care at home?

Often, yes. Many long-term care policies reimburse care from a caregiver you engage through Hallmark. We take care of the provider side — the provider forms your carrier asks us for, and the paid invoices you submit; understanding your own policy and working with your carrier stay with you. Call us to get started.

Sources

Where the local details on this page come from.

Care in Frankfort, decided by your family.

Call (502) 546-7765. A real person answers — days, nights and weekends. The contact form reaches us too, and relatives elsewhere can meet caregivers by phone or video.

Call (502) 546-7765
Call (502) 546-7765