Louisville · Southern Indiana · Central Kentucky

Senior and elderly care at home in Louisville, KY — for a few hours, overnight or 24/7. When you call, someone answers.

In-home care from a private caregiver you choose. Hallmark Homecare is a referral agency: we present experienced caregivers for your selection, and the caregivers work for you. Because more of what you pay goes straight to your caregiver, you are more likely to connect with very experienced providers, and they tend to stay as long as you wish.

Overnight and 24/7 care often available the same day · A real person answers days, nights and weekends.

Home care in Louisville Senior home care Elderly care at home In-home caregivers How a referral agency works

Wendy and Jack Sparks, smiling at each other outdoors
5.0★★★★★Google reviews

“…Hallmark is the best that I’ve found, so far. Shane understood what we needed…”

— Dorothy, Google review
★★★★★ 5.0 average rating on Google
200+ families served since 2024
Locally owned in Louisville
Overnight and 24/7 care

One caregiver for the whole night. A small, steady team for 24/7 care.

Overnight

An awake overnight caregiver

One caregiver stays the whole night — one 12-hour shift, evening to morning — so a familiar person is there when your loved one wakes, and the family can finally sleep. Some families call it a night sitter.

EveningOne caregiver · 12 hoursMorning
24/7

A small team you choose

Every hour of the week, covered by caregivers you interview and choose on 12-hour shifts — a small, steady team, sometimes as few as four. If a caregiver can't make a shift, another caregiver you already know often covers it, with your OK.

Team size depends on availability; it isn't something we can promise.

★★★★★

“Immediately responded for a last minute overnight sitter for my sister.”

Anita Kotheimer
Google review
The Hallmark difference

A better solution for families — and for the caregivers who care for them.

Hallmark is a referral agency, not a home care employer. The caregivers we refer work directly for you, not us, and that one difference changes everything about the care you receive. And when the same caregiver returns day after day, they become your eyes and ears — noticing changes and keeping you informed, even when you cannot be there.

You choose your caregiver

We present carefully screened, experienced candidates with their background and experience. You interview, you decide, and you engage the caregiver directly.

Experienced caregivers who stay

Because more of what you pay reaches the caregiver, we attract seasoned professionals — and that means higher continuity of care for your loved one.

Answered by a person

When a hospital calls at 8 a.m., a real person answers — days, nights, and weekends. Families in a crisis have had experienced caregivers in place the same day.

“

You're not paying less. You're paying for an experienced caregiver who is paid properly, chosen by you, and answerable to you — and who is therefore more likely to stay and deliver a higher continuity of care.”

A caregiver and an older woman laughing over a phone at the kitchen table
How it works

From your first call to care at home.

1

Call and tell us what's happening

Share the situation and what your family needs. There's no pressure and no obligation.

2

We present candidates

We recruit and screen experienced caregivers, then present those whose experience and availability fit your needs.

3

You choose and set the schedule

You review candidates, choose who fits your family, and engage the caregiver directly on a schedule you set.

4

We help coordinate the details

Getting started, weekly billing and the caregiver's year-end 1099 are handled for you, so you can focus on your loved one.

Your care

In-home care services for seniors and elderly parents in Louisville.

A caregiver walking beside an older woman using a walker in the garden
  • Overnight & 24/7 care

    An awake caregiver for the whole night, so the family can rest — or 24/7 care from a small team you choose, on 12-hour shifts. 24/7 and overnight care →

  • Companion & personal care

    Company and conversation, help with bathing, dressing, mobility, meals, medication reminders and everyday routines.

  • Dementia & Alzheimer's support

    Patient, familiar care for memory loss — caregivers experienced with the calm and consistency it takes. Dementia & Alzheimer’s care →

  • Hospital-to-home & higher-acuity

    Support after a discharge, and caregivers who work to their own level of competency under the direction of your care manager or nurse. Hospital-to-home care →

  • Explore all care →
Conditions and situations we help with at home

Whatever brought you here, there is a page for it.

Tell us what is happening and we present caregivers whose experience fits. A few of the situations families call about most:

In families' own words

A 5.0 average on Google.

Read more reviews →
★★★★★
“When I called Hallmark Homecare, Shane Sparks answered right away. His compassion, professionalism, and sense of urgency were immediate and genuine.”
SSuzy WoodruffGoogle review
★★★★★
“I reached out to Hallmark Homecare and several others and was extremely impressed with Shane’s… approach… His follow-up and proactive communication instilled the confidence my family needed in this challenging time.”
PPatrickGoogle review
★★★★★
“We called Shane, at night, asking for help. We had a caregiver within ONE HOUR!!! That is the best that it gets in my book. I simply cannot recommend them highly enough.”
SSusan HartGoogle review
In one family’s words

An ICU discharge on a Friday. Care in the home that night.

The Bass family called several highly rated agencies on a Friday morning. Two went to voicemail; none called back. They called Hallmark at 8 a.m., and by noon a caregiver was engaged for that night. A few days later the need ended, and the days came off. Three of them wrote a review.

Read the Bass family’s story →
★★★★★
“Hallmark Homecare truly is different. The caregivers care. Shane cares. And when you are in crisis, that difference means everything.”
Elle WoodruffGoogle review
From a care professional

Care professionals call us too

Care managers such as Ginger Jones, RN, of Diversified Life Care Partners refer families to Hallmark when a client needs in-home care. The client or responsible party interviews and chooses from the caregivers we present, sets the schedule, and the caregiver works directly for them — often the same caregiver for months.

★★★★★
“I have been a registered nurse for more than 30 years and serve on the board of the Aging Life Care Association’s Midwest Chapter. … When a client of ours in Louisville or Southern Indiana needs in-home senior care — overnight, 24-hour coverage, or help through a hospital discharge — Hallmark Homecare is one of the first calls I make. Shane answers, and he has presented experienced private caregivers quickly, often the same day. … Families I work with have choices, and Hallmark is one I keep coming back to.”
Ginger Jones, RN, CMC, CNLCP, CDP, CSACEO and Co-Founder, Diversified Life Care Partners · Director, Aging Life Care Association Midwest Chapter Board · Google review

Diversified Life Care Partners and Hallmark refer families to one another when it fits. No referral fees are paid in either direction, and families are always offered other options.

For professionals

Case managers, social workers, nurses, guardians — here is how we work with you.

Families rarely find us alone. When you refer a family, a real person answers, and the client or responsible party chooses from experienced caregivers they engage directly.

Who we work with →
Shane SparksTammy KaninbergKelly Jahn
The people behind the phone

Meet Shane, Tammy and Kelly.

A locally owned team — not a call center. Read who answers when you call, and why they do this work.

Meet the team →

Let's find the right caregiver for your family.

Call and talk it through with a real person. No pressure, no obligation — just help when you need it.

Call (502) 546-7765
Call (502) 546-7765